ffbd Responsible Gaming
ffbd believes gaming should be a source of enjoyment — not stress. Our responsible gaming guidelines help you play safely, mindfully, and in control.
What does responsible gaming mean?
Online gaming is a form of entertainment — just like watching a film or enjoying a cricket match. But like any form of entertainment, it requires awareness and self-control. Responsible gaming means playing in a way where you know your limits of time and money, maintain a balance with family and work, and never let entertainment turn into stress or addiction.
At ffbd, we place the highest importance on every player's mental and financial wellbeing. That is why we provide a range of responsible gaming tools that let you manage your own gaming experience.
Remember: gaming is always for entertainment. There is no guarantee of winning money, and you should never play to recover previous losses. If you feel gaming is having a negative impact on your life, use our support tools.
Please note: Only those aged 21 and above may open an account and play on ffbd. Preventing access by minors is the responsibility of both us and you.
Core principles of responsible gaming
- Gaming is for entertainment only — not as a source of income
- Decide in advance how much time and money you will spend each day and each week
- Avoid playing continuously in an attempt to recover lost money
- Do not play while under the influence of substances or in an unstable mental state
- Always put family, friends, and work above gaming
Our Protection Tools
Deposit Limit
You can set a maximum deposit amount on a daily, weekly, or monthly basis. Once the limit is reached, no further deposits can be made. This is the most effective way to manage your budget.
Time-Out
Take a temporary break from 24 hours up to 30 days. During the break you will not be able to log in or play, but access will return automatically once the period ends.
Self-Exclusion
If you feel you need a longer break, choose self-exclusion. This deactivates your account for 3 months, 6 months, 1 year, or permanently, and the account cannot be reactivated during that period.
Reality Check
A reminder will appear on screen at set intervals — letting you know how long you have been playing and how much you have spent. This keeps you aware and encourages you to take a break when needed.
Loss Limit
Once you have lost a set amount, you will not be able to place further bets. Set a daily or weekly loss limit and protect yourself from financial harm.
Account History
View a complete history of all your transactions, bets, and wins and losses at any time. Analyse your gaming patterns and make informed decisions.
Warning signs of a problem
Gaming addiction develops gradually and is often hard to recognise in yourself. If any of the signs below appear, seek help quickly:
- You keep placing larger bets in an attempt to recover lost money
- You want to stop gaming but cannot
- You are hiding your gaming from family or friends
- You are spending money set aside for daily necessities on gaming
- You feel restless or irritable when you are not gaming
- You are neglecting work, studies, or family responsibilities
- You are gaming for long periods while skipping sleep or meals
- Gaming is increasing your stress or feelings of hopelessness
Do not hesitate to ask for help. If you notice any of the signs above in yourself, contact us via 24/7 live chat or activate self-exclusion.
How to activate protection tools?
Log in to your account
Log in to your ffbd account and click the profile icon at the top right.
Go to "Responsible Gaming" settings
From the account menu, select the "Responsible Gaming" option.
Activate the tool of your choice
Deposit limit, loss limit, time-out, or self-exclusion — activate whichever you need and set your chosen value.
Confirm the change
Once the settings are saved, the change will take effect immediately. For any questions, contact us via 24/7 live chat.
Contact us for support
If you have trouble changing the settings yourself or need self-exclusion activated right away, email us at [email protected] or let us know via live chat — we will assist you immediately.
Support Centre
Our specialist team is always ready to help with any issues related to gaming addiction.
24/7 Live Chat Support
Age 21+ Requirement: Our Firm Commitment
ffbd strictly verifies age and only allows those aged 21 and above to open an account. To ensure minors cannot play, we verify identity at registration and investigate any suspicious accounts. If there are minors in your household, use parental control software on your device and keep your login details secure.
Healthy Gaming Tips
Set a budget
Set a fixed amount for gaming each month and never go beyond it. Keep that amount to a level where losing it would not affect your daily life.
Plan your time
Decide how long you will play before you start and set an alarm. Avoid long uninterrupted gaming sessions — take regular breaks.
Mental health
Do not play when you are angry, sad, or under stress. When you are in a good mental state, decisions are easier and gaming stays enjoyable.
Tell your family
Let a trusted family member know how much you are gaming. Being open will help you stay responsible and get support if a problem arises.
Common Questions and Answers
Enjoy ffbd Gaming ffbd Responsibly
Responsible gaming keeps your entertainment enjoyable. Browse the various games, choose the category you like, and contact us any time you have a question.